CitiKiti respects the privacy of visitors to our website and wants to protect any personal information that you give to us.
This statement is made in order to comply with the provisions of the Data Protection Act 1998, and to tell you how we will use any personal information that you give to us.
How we collect information
We get personal information about you when you enquire about our fundraising, campaigns that we run, or other things that we do, or if you register with us to become a member of CitiKiti, complete a survey, take part in an event or competition, make a donation or give us personal information in any other way.
What information we collect
The types of personal information we might ask for may include your name, address, gender, email address, telephone number, credit/debit card or direct debit details as well as information volunteered by yourself. How we use your information Any information we collect about you will be stored securely and treated in accordance with the Data Protection Act 1998.
We will use the information that you give to us:
- to send you information, products or services that you have asked for
- to look at how we can make the information, products and services we offer to you better. (including this website)
- to contact you about events, fundraising, campaigning and our other work.
Third parties
CitiKiti will not pass your personal details to other people or organisations without first obtaining your consent. For all the ways that we may use your information, we may need to share your information with other companies that we own or other companies that help us provide any of our services. However, there may be rare occasions, for example from an individual posting on our online forum or through contacting
CitiKitivia the website where there appears to be a clear need to safeguard the welfare of the individual and/or his/her family and it may be necessary to contact relevant authorities to address this.
Our use of cookies
Cookies are small text markers stored on your computer that enable us to understand how people use our website. No personally identifiable information is stored on the cookies. In common with many similar websites, we use them to help remember preferences and for anonymous statistical measurements - for example so we know how many "hits" a page has had.
We use cookies to:
- remember certain information about users so they don’t have to repeatedly give the same information
- recognise if users are already logged in to certain areas of the website
- measure how people use our website so we can continually improve how information is provided.
You can control and delete cookies
Even though CitiKiti does not use cookies to collect personally identifiable information about you, you might still want to restrict or block cookies. You can do this through your internet browser (Internet explorer, Google Chrome, Mozilla Firefox etc). Use the help function to find out how. This website has detailed information on how to block, restrict or delete cookies as well as more general information. However if you restrict cookies for the CitiKiti website then there is a risk the website will not work fully.
What cookies do we use?
These are the main reasons we use cookies on the CitiKiti website
Google Analytics
This is a service we use from Google that collects information about how people use our website. We use this to make sure we are providing the best service we can to our web visitors.
Using cookies Google Analytics stores information about
- what pages you visit
- how long you stay on the page
- how you came to the site
- what things you click on
Although we collect this information we do not collect any personal information - so we don’t know what your name is or where you live. And the information we collect cannot be used to identify you. Also this information is for CitiKiti’s use only and we don't allow Google to share it
Content Management System
Content Management System is the system we use to build the website and update the pages. In a similar way to Google analytics this also collects information about how many times a page has been visited and how many times a file is downloaded (things like the PDFs of our research reports and briefings).
Third-party cookies
Many of our pages have a "Share this" function that allows you to share content with your friends or colleagues via email, Twitter, Facebook etc. We use cookies to make this service work. It tells us what items a person has shared, how many people are sharing and how many page "Hits" we have got as a result of the sharing. Again we do not collect anything that personally identifies you.
Cookies that are set by other websites
If you are using the sharing facility already mentioned (ie Share content with Facebook, Twitter) then it is possible those websites (ie. Facebook) may also set a cookie when you are also logged in to their service. CitiKiti does not control these type of cookies.
Occasionally we embed things like video, audio and pictures from other websites such as such as YouTube, Vimeo, Flickr or Soundcloud. This means it looks like one of our webpages but the video is being fed through from another site (ie YouTube). This means that every time you visit one of our pages with this sort of embedded content, those other sites may use their own cookies to record that you watched or viewed the content. CitiKiti has no control over these cookies so you should check the relevant website for more information.
How do we protect personal information?
We will make sure that any personal information that you give to us is kept secure, accurate and up to date, and only keep it for as long as it is needed and only for the purposes for which you have agreed we can use it.
Under 18 year olds
If you are 18 or under, please get your parent/guardian's permission before you give us any personal information about yourself.
Your consent
By giving us any personal information you are agreeing to our use of that information as it says in this Privacy Statement.
Right of access
You have the right to ask for a copy of the information that we have about you, and we may charge a small fee to do this. Also, if any information that we have about you is wrong, you can ask us to correct it for you.
Changes
If your personal details change, please help us to keep those details up to date by telling us about any changes. If you want to see what information we have about you, or need to tell us about any changes to the information that you have given to us, please contact us at info@CitiKiti.co.uk We may change this Privacy Statement at any time. If you use this website after changes are made you will be agreeing to those changes.
GDRP
Terms and Conditions
In using this website you are deemed to have read and agreed to the following terms and conditions:
The following terminology applies to these Terms and Conditions, Privacy Statement and any disclaimer Notice and any or all Agreements: "Client", “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. "The Company", “Ourselves”, “We” and "Us", refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.
Privacy Statement
We are committed to protecting your privacy. Authorised employees within the company on a need to know basis only use any information collected from individual Clients. We constantly review our systems and data to ensure the best possible service to our Clients. There are specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible
Confidentiality
Any information concerning the Client and their respective Client Records may be passed to third parties. However, Client records are regarded as confidential and therefore will not be divulged to any third party, other than our employees and if legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.
We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.
Disclaimer
Exclusions and Limitations
The information on this web site is provided on an "as is" basis. To the fullest extent permitted by law, this Company:
excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature; and excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.
This Company does not however exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.
Availability
Unless otherwise stated, the services featured on this website are only available within the United Kingdom, or in relation to postings from the United Kingdom. All advertising is intended solely for the United Kingdom market. You are solely responsible for evaluating the fitness for a particular purpose of any downloads, programs and text available through this site. Redistribution or republication of any part of this site or its content is prohibited, including such by framing or other similar or any other means, without the express written consent of the Company. The Company does not warrant that the service from this site will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.
Log Files
We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.
Cookies
Like most interactive web sites this Company’s website uses cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting. Some of our affiliate partners may also use cookies. [If you do not use cookies, delete this clause]
Links to this website
You may not create a link to any page of this website without our prior written consent. If you do create a link to a page of this website you do so at your own risk and the exclusions and limitations set out above will apply to your use of this website by linking to it.
Links from this website
We do not monitor or review the content of other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.
Copyright and Trademark
Copyright and other relevant intellectual property rights exists on all text relating to the Company’s services and the full content of this website.
Communication
We have several different e-mail addresses for different queries. These, and other contact information, can be found on our Contact Us link on our website or via Company literature or via the Company’s stated telephone, facsimile or mobile telephone numbers.
This company is registered in England and Wales, Company No 5800361, registered business address: 10-10A Ashley House, Ashley Road, London, N17 9LZ
Force Majeure
Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.
Waiver
Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.
General
The laws of England and Wales govern these terms and conditions. By accessing this website [and using our services/buying our products] you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.
Notification of Changes
The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our home page and on other key pages on our site. If there are any changes in how we use our site Clients’ Personally Identifiable Information, notification by e-mail or postal mail will be made to those affected by this change. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis.
© CitiKiti Ltd 2018 All Rights Reserved
Terms & Conditions
These are the terms and conditions of CitiKiti website and our all other websites.
Conditions of use
If you use this website you are agreeing to these terms and conditions from the date that you first use it. CitiKiti may change these terms and conditions, and if you use the site after any changes have been made you are agreeing to the new terms and conditions.
These are also the terms and conditions for using any other websites owned by CitiKiti if they have a link to this website. These terms and conditions apply to any use of the site.
You must not use this website to do anything that is unlawful, or that would affect anyone else's rights, or would stop or spoil anyone else's use of the website.
Copyright and reproduction of content
A Furry World owns the name and logo of CitiKiti. You cannot use it without first getting A Furry World's permission. CitiKiti owns or has been allowed to use the materials, pictures or videos on this website. If any materials, pictures or videos on this website are owned by someone else, it will say they are, and then you will need to ask that person's/organisation’s permission to use them.
CitiKiti authorises you to reproduce the content of this site solely for your personal, non-commercial use provided CitiKiti is acknowledged as creator of the content, with all copyright, trade mark and other proprietary notices are kept on the material; and is given reasonably prominent acknowledgement that you have created such content and provided it is not used in a context which damages our reputation.
You must not change any information, pictures or videos that you get from this website. You must only use information, pictures or videos exactly as they appear on the website, and if you use a video that you got from this website you must not use just part of it. Unauthorised use of the content may violate copyright, trademark and other laws.
CitiKitidoes not allow our information to be used on other websites without written consent.
WHY CHOOSE US
Proven track record - CitiKiti - was established in 2003 and when searching the web, speaking with your local vets and visiting our Review Page you will discover that we come highly recommended including in some of the most important areas such as reliability, trustworthiness and knowledge.
Not a search engine - We are a family-run business with a large team of genuine pet lovers. As the team works for us not as individuals you can rest assured that we are accountable and reliable and we will insure that your pet is taken care of even if your booked carer falls ill during an assignment.
First Aid Training - CitiKiti is pleased to work with Vet Helen Dennis (VetMB MA MRCVS) who runs our pet first aid training courses. This insures that our carers are well equipped for and confident in their work even in an emergency situation.
Security Vetted - All CitiKiti sitters are required to obtain a Police Check a copy of which we will be very happy to email to you for your peace of mind.
Insured - For your peace of mind, all CitiKiti carers are fully covered by our industry-standard insurance.
Home Security - having an CitiKiti carer entering your home on a regular basis, taking in post and changing light and blind positioning will help keep that lived-in look.
No Advertising Vehicles or clothing - As part of keeping your pet and home safe we have made the decision NOT to drive advertising vehicles or wear clothing with advertising as this would highlight the fact that you are not at home and, although it would of course be of great benefit to our business to widely advertise our services, we believe that the safety of your cats and your home is more important than our self-promotion.
Recommended by Vets - we are well known among both vets and pet professionals who are happy to recommend and work with us.
Same Designated Carer at no extra cost - when first booking with CitiKiti you will be assigned a Carer. For both your and your pet's comfort and peace of mind, it will be your designated carer who will take care of our pet from then on. This of course with the exception of carers own holiday or sickness in which case you will be informed and your alternative carer will be introduced where at all possible.
Ongoing training - before their first assignment all carers receive in-house training and many of our carers already have experience from vet nursing, animal rescue work as well of course as having pets in their own lives. Many carers also choose to sign up for external certificated courses and training including Cat Behaviour and Cat Health and Welfare.
Free Initial Meeting - all clients are required to fill out a detailed form to help us understand all wishes and requirements to offer the best care possible. We also arrange a face-to-face meeting for you to have a chance to ask any questions you may have and for and your pet to get to know their new friend.
Key Holder Service - we offer to keep hold of your keys in order to make booking your pet care as easy and quick as possible. All you have to do is email us to make a booking request and, once confirmed, we are good to go.
Trusted by Pet Professionals - we are well known among both vets and pet professionals who are happy to recommend and work with us.
Provides care 365 days a year - including weekends, school holidays, bank holidays, Christmas & New Year.
Member of FSB - The Federation of Small Businesses provides us with additional insurance, ongoing support and industry-relevant information helping us keep up-to-date and informed for the benefit of both us and our clients.
Supporter of ICatCare - ICatCare is an international cat charity organisation for the promotion of feline health and well-being. CitiKiti wholeheartedly supports the fantastic work they do. Their website is also an excellent resource for a world of cat-related information.
Sponsors of a Cat Cabin - at Cats Protection www.cats.org.uk click on the videos below to see some of the purry friends at Cat Protection.
Services - Since foundation we have offered a comprehensive range of services to suit our client's requirements. The services and areas we cover include; Cat Sitting in North London N1, N5, N6, N8, N16, NW1 & NW6. We also offer live-in care or house-sitting in North or East London including Islington N1 N5 we can help.
PROFESSIONAL PET CARE
CitiKiti offers professional and reliable holistic cat care service where the emphasis is on, pamper, play and TLC.
We are here to help make you and your CitiKiti’s life together wonderful, stress-free and rewarding during all stages.
SECURITY VETTED & INSURED
CitiKiti offers professional and reliable holistic cat care service where the emphasis is on, pamper, play and TLC.
We are here to help make you and your CitiKiti’s life together wonderful, stress-free and rewarding during all stages.
A LITTLE ABOUT US
WHAT WE DO AND WHERE WE DO IT
Our passion is pets and we provider pamper, play and TLC 365 days a year including Bank holidays, Easter, Christmas & New Year.
We understand that deciding whom to entrust with the care of your precious companion is a difficult and possibly even daunting process. Hopefully, our Testimonials and client Reviews will help you feel confident and happy to choose us.
Since our beginnings in 2003, we have offered a comprehensive range of personalised cat care services including cat sitting, house-sitting and cat behaviourist.
We are proud to be recommended by vets and pet professionals as well as consistently receive 5-star reviews from our clients from all over London and beyond.
Your peace of mind and the happiness and safety of your cat is of paramount importance to us and when choosing to become part of our community and trusting us to take care of your precious cat we can reassure you that we are a family-run business with a tight-knit team of pet carers offering total accountability, reliability and genuine cat lovers care.
We are a team of dedicated pet professionals with a great love for pets.
Most of our carers have either long-term working experience with cats and/or professional education in animal care including Vet Nurses, Animal Behaviourists, Pet Hospital Assistants and Pet Bloggers.
All our cat carers are security vetted and public liability insured and we provide thorough in-house cat care training including Cat First Aid to ensure that carers are well equipped and confident cat carers.
Cats are territorial creatures of habit and can find catteries very stressful and upsetting. It is generally agreed by pet professionals that they are most relaxed and comfortable staying in their own homes when "parents" go away for short or long breaks. Travelling to and from catteries can also be stressful for both you and your cat. Our Cat Sitting service means your cat can stay home whenever you are away.
Since the beginning of 2019 CitiKiti has also offered cat behaviour therapy as well. Cat behaviour therapy can help if your cat is urine marking, stressed, anxious, aggressive, destructive or urinating or defecating outside the litter tray. The CitiKiti Cat Behaviourist can also offer advice on getting cats to get along, getting cats and dogs to live together peacefully, and taking care of kittens or older cats. Our Cat Behaviourist offers home consultations in London and in some cases worldwide video consultations work as well.
AREAS WE COVER
Since our beginnings in 2003, we have offered home visit services and the areas we currently cover for our cat sitting and small pet visiting services include: Hoxton, Shoreditch, E2, Bethnal Green, Fish Island, E3, Bow, Hackney Wick, Mile End, E5, Clapton, Hackney Marshes, E8, Hackney, Dalston Kingsland, E9, N1, Islington, Angel, Barnsbury, Canonbury, Clerkenwell, De Beauvoir Town, Hoxton, Pentonville, Shoreditch, N5, Highbury, N6, Highgate, N16, Stoke Newington, Shacklewell.
When going away often one of the worst dilemmas is who do you get to look after your cat. When using our Cat Sitting service, you can enjoy your holidays knowing that your cat feels safe and relaxed and your home is looked after to.
Since our beginning as a Cat Sitter Service in North London Islington, N1 we have taken pride in offering the very best in professional & reliable holistic cat care with an emphasis on pamper, play and TLC. Our Cat Sitters are all dedicated professionals with a great love of cats. Most have either long term working experience with cats and/or professional education in animal care. We are proud to be recommended by vets and pet professionals as well as consistently receive 5 start reviews from our Cat Sitting clients from all over London including East London E3, Bow, Hackney Wick, E8, Hackney, Dalston Kingsland and E9, Victoria Park.
Cats are territorial creatures of habit and can find catteries very stressful and upsetting. It is generally agreed by pet professionals that they are most relaxed and comfortable staying in their own home when "parents" go away for short or long breaks. Travelling to and from catteries can also be stressful for both you and your cat. Our Cat Sitting service means your cat can stay home whenever you are away. CitiKiti offers Cat Sitting and house-Sitting in most parts of Central, North and East London including EC1, Clerkenwell, Finsbury, Hoxton, St Luke’s, N1, Canonbury, Barnsbury.
We offer to look after your cat in your own home for as long or short time as you need. This way not only can you feel happy that your cat is as comfortable, relaxed and well looked after as possible, you also know that your home is being looked after and keeps that lived in look to deter any uninvited guests. Depending on you and your cat’s preference you can choose between daily or twice daily visits or live-in care.
We understand that deciding whom to entrust with the care of your precious feline companion is a difficult and possibly even daunting process. Our Testimonials and client Reviews will help you feel confident and happy to choose CitiKiti as your Cat Sitting Company.
You and your cat will be assigned your own dedicated Cat Sitter and you will have a meeting with him/her before start of visits. During the meeting you can ask any questions you might have and your cat will have a chance to say hello to his/her new best friend ;-) All our Cat Sitters are security vetted and have public liability insurance and we have been trusted in the community since 2003.
At CitiKiti we always do our best to help answer any cat related questions our clients may have. We work closely with other pet professionals including vets and cat groomers enabling us to offer and refer to a wide range of cat related services.
Since the beginning of 2019 CitiKiti offers behaviour therapy as well. Cat behaviour therapy can help if your cat is urine marking, stressed, anxious, aggressive, destructive or urinating or defecating outside the litter tray. The CitiKiti Cat Behaviourist can also offer advice on getting cats to get along, getting cats and dogs to live together peacefully, taking care of kittens or older cats. Our Cat Behaviourist offers home consultations in London, including Richmond, SW19, Chelsea, Wimbledon, Kensington, SW11, Islington, N1, Hampstead. In some cases video consultations work as well and CitiKiti Behaviour Therapy is offered worldwide.
CitiKiti offers Cat Sitting and House-Sitting every day of the year including Bank Holidays, weekends, school holidays and Christmas & New Year.
The areas we cover for Cat Sitting include the below but if you are looking for Cat Sitting in areas that are not listed feel free to contact us and we will see what we can do.
EC1, Clerkenwell, Finsbury, Hoxton, Shoreditch, E2, Bethnal Green, E3, Bow, Hackney Wick, Mile End, E5, Clapton, Hackney Marshes, Lea Bridge, Lower Clapton, Upper Clapton, E8, Hackney, Dalston Kingsland, E9, Victoria Park, N1, Angel, Barnsbury, Canonbury, Clerkenwell, De Beauvoir Town, Hoxton, Islington, Pentonville, Shoreditch, N5, Highbury, N6, Highgate, N8, Crouch End, Hornsey, N10, Muswell Hill, N16, Stamford Hill, Stoke Newington, Shacklewell,N19, Hornsey Rise, Archway, Tufnell Park, NW1, Regents Park, Camden Town, NW3, Hampstead, Swiss Cottage, NW5, Kentish Town.
Scientific name: Felis catus
Size: The average house cat is eight to eleven pounds, but you can have a petite six-pound calico or a big 15-pound Maine Coon cat.
Life span: Indoor cats regularly live to be 15, and some kitties live even longer.
Colours/varieties: There are many different breeds of cats from the hairless Sphynx and the fluffy, puffy Persian to the silvery spotted Egyptian Mau. But the most popular kitties of all are non-pedigree that includes brown tabbies, black-and-orange tortoiseshells, all-black cats, the long hair, striped kitties with white socks and everything in between!
History: Cats were domesticated, or bred to be friendly to humans, sometime between 4,000 and 8,000 years ago, in Africa and the Middle East. Small wild cats started hanging out where humans stored their grain. Can you think of a better place to find mice?! When humans saw cats up close and personal, they began to admire felines for their beauty and grace and the rest is history ;-)
Cat food: cats are obligate carnivores which means they need to eat meat in order to survive. Eating a vegetarian or vegan diet is not an option for your cat. Cats depend on the nutrients found in meat, most notably taurine and arginine. For this reason it is important to feed your cat a quality diet supplemented with a few treats. Ask your vet or pet shop for advice about their range of cat food and treats.