CitiKiti offers visits every day of the year
including bank holidays, weekends, school holidays
and Christmas & New Year.
Security Vetted
Insured
5 Star Ratings
Trusted Since 2003
Thank you for getting in contact.
We will get back to you as soon as possible
Citi Kiti will assume that you have read through and agreed to the information on this page when requesting a booking.
The following is put in place as we wish to be as fair and transparent as possible and in order to safeguard the cats in our care.
ONLY CONFIRMED BOOKINGS
To be fair to everyone, we do not pencil in bookings we can only accept confirmed dates as saying yes to one client will mean saying no to another.
PAYMENT
The initial 50% non-refundable payment is due immediately upon receipt of the invoice.
The final 50% is due at the start of the booking and is non-refundable in event of an early return.
DAILY VISITS
For insurance and safety reasons we visit a minimum of once per day with you leaving no earlier and returning no later than the day before/after our first/last visit. We also do not offer to visit around others.
RATES
Christmas, New Year and bank holidays are charged at double rate.
CHRISTMAS & NEW YEAR BOOKINGS
ONLY CONFIRMED BOOKINGS
As always, to be fair to everyone, we are not able to pencil in bookings we can only accept confirmed dates.
The initial 50% non-refundable payment is due immediately upon receipt of the invoice because saying yes to one client will mean saying no to another.
Once a booking is made amount of visits cannot be reduced or dates changed - but we may be able to arrange additional visits.
TIME OF VISITS
Over this period we are unfortunately not able to commit to the usual AM or PM time slots for visits.
Carers will not be planning their final routes until just before the start of booking so we cannot confirm timings – we hope you understand.
Thank you for getting in contact.
We will get back to you as soon as possible
WHY CHOOSE US
Proven track record - CitiKiti - was established in 2003 and when searching the web, speaking with your local vets and visiting our Review Page you will discover that we come highly recommended including in some of the most important areas such as reliability, trustworthiness and knowledge.
Not a search engine - We are a family-run business with a large team of genuine pet lovers. As the team works for us not as individuals you can rest assured that we are accountable and reliable and we will insure that your pet is taken care of even if your booked carer falls ill during an assignment.
First Aid Training - CitiKiti is pleased to work with Vet Helen Dennis (VetMB MA MRCVS) who runs our pet first aid training courses. This insures that our carers are well equipped for and confident in their work even in an emergency situation.
Security Vetted - All CitiKiti sitters are required to obtain a Police Check a copy of which we will be very happy to email to you for your peace of mind.
Insured - For your peace of mind, all CitiKiti carers are fully covered by our industry-standard insurance.
Home Security - having an CitiKiti carer entering your home on a regular basis, taking in post and changing light and blind positioning will help keep that lived-in look.
No Advertising Vehicles or clothing - As part of keeping your pet and home safe we have made the decision NOT to drive advertising vehicles or wear clothing with advertising as this would highlight the fact that you are not at home and, although it would of course be of great benefit to our business to widely advertise our services, we believe that the safety of your cats and your home is more important than our self-promotion.
Recommended by Vets - we are well known among both vets and pet professionals who are happy to recommend and work with us.
Same Designated Carer at no extra cost - when first booking with CitiKiti you will be assigned a Carer. For both your and your pet's comfort and peace of mind, it will be your designated carer who will take care of our pet from then on. This of course with the exception of carers own holiday or sickness in which case you will be informed and your alternative carer will be introduced where at all possible.
Ongoing training - before their first assignment all carers receive in-house training and many of our carers already have experience from vet nursing, animal rescue work as well of course as having pets in their own lives. Many carers also choose to sign up for external certificated courses and training including Cat Behaviour and Cat Health and Welfare.
Free Initial Meeting - all clients are required to fill out a detailed form to help us understand all wishes and requirements to offer the best care possible. We also arrange a face-to-face meeting for you to have a chance to ask any questions you may have and for and your pet to get to know their new friend.
Key Holder Service - we offer to keep hold of your keys in order to make booking your pet care as easy and quick as possible. All you have to do is email us to make a booking request and, once confirmed, we are good to go.
Trusted by Pet Professionals - we are well known among both vets and pet professionals who are happy to recommend and work with us.
Provides care 365 days a year - including weekends, school holidays, bank holidays, Christmas & New Year.
Member of FSB - The Federation of Small Businesses provides us with additional insurance, ongoing support and industry-relevant information helping us keep up-to-date and informed for the benefit of both us and our clients.
Supporter of ICatCare - ICatCare is an international cat charity organisation for the promotion of feline health and well-being. CitiKiti wholeheartedly supports the fantastic work they do. Their website is also an excellent resource for a world of cat-related information.
Sponsors of a Cat Cabin - at Cats Protection www.cats.org.uk click on the videos below to see some of the purry friends at Cat Protection.
Services - Since foundation we have offered a comprehensive range of services to suit our client's requirements. The services and areas we cover include; Cat Sitting in North London N1, N5, N6, N8, N16, NW1 & NW6. We also offer live-in care or house-sitting in North or East London including Islington N1 N5 we can help.
CitiKiti offers professional and reliable holistic cat care service where the emphasis is on, pamper, play and TLC.
We are here to help make you and your CitiKiti’s life together wonderful, stress-free and rewarding during all stages.
CitiKiti offers professional and reliable holistic cat care service where the emphasis is on, pamper, play and TLC.
We are here to help make you and your CitiKiti’s life together wonderful, stress-free and rewarding during all stages.
Email: info@citikiti.co.uk
Call: 020 8050 5764
We understand that deciding whom to entrust with the care of your precious companion is a difficult and possibly even daunting process. Hopefully, our Testimonials and client Reviews will help you feel confident and happy to choose us.
Since our beginnings in 2003, we have offered a comprehensive range of personalised cat care services including cat sitting, house-sitting and cat behaviourist.
We are proud to be recommended by vets and pet professionals as well as consistently receive 5-star reviews from our clients from all over London and beyond.
Your peace of mind and the happiness and safety of your cat is of paramount importance to us and when choosing to become part of our community and trusting us to take care of your precious cat we can reassure you that we are a family-run business with a tight-knit team of pet carers offering total accountability, reliability and genuine cat lovers care.
We are a team of dedicated pet professionals with a great love for pets.
Most of our carers have either long-term working experience with cats and/or professional education in animal care including Vet Nurses, Animal Behaviourists, Pet Hospital Assistants and Pet Bloggers.
All our cat carers are security vetted and public liability insured and we provide thorough in-house cat care training including Cat First Aid to ensure that carers are well equipped and confident cat carers.
Cats are territorial creatures of habit and can find catteries very stressful and upsetting. It is generally agreed by pet professionals that they are most relaxed and comfortable staying in their own homes when "parents" go away for short or long breaks. Travelling to and from catteries can also be stressful for both you and your cat. Our Cat Sitting service means your cat can stay home whenever you are away.
Since the beginning of 2019 CitiKiti has also offered cat behaviour therapy as well. Cat behaviour therapy can help if your cat is urine marking, stressed, anxious, aggressive, destructive or urinating or defecating outside the litter tray. The CitiKiti Cat Behaviourist can also offer advice on getting cats to get along, getting cats and dogs to live together peacefully, and taking care of kittens or older cats. Our Cat Behaviourist offers home consultations in London and in some cases worldwide video consultations work as well.
AREAS WE COVER
Since our beginnings in 2003, we have offered home visit services and the areas we currently cover for our cat sitting and small pet visiting services include: Hoxton, Shoreditch, E2, Bethnal Green, Fish Island, E3, Bow, Hackney Wick, Mile End, E5, Clapton, Hackney Marshes, E8, Hackney, Dalston Kingsland, E9, N1, Islington, Angel, Barnsbury, Canonbury, Clerkenwell, De Beauvoir Town, Hoxton, Pentonville, Shoreditch, N5, Highbury, N6, Highgate, N16, Stoke Newington, Shacklewell.
Cat food: cats are obligate carnivores which means they need to eat meat in order to survive. Eating a vegetarian or vegan diet is not an option for your cat. Cats depend on the nutrients found in meat, most notably taurine and arginine. For this reason it is important to feed your cat a quality diet supplemented with a few treats. Ask your vet or pet shop for advice about their range of cat food and treats.