Proven track record - CitiKiti – previously Cat Care London - was established in 2003 and when searching the web, speaking with your local vets and visiting our Review Page you will discover that we come highly recommended including in some of the most important areas such as reliability, trustworthiness and knowledge.
First Aid Training - CitiKiti are pleased to work with Vet Helen Dennis (VetMB MA MRCVS) who runs our annual pet first aid training course. This insures that our Sitters are well equipped for and confident in their work even in an emergency situation.
Recommended by Vets - We are well known among both vets and pet professionals who are happy to recommend and work with us.
Same Designated Sitter at no extra cost - when first signing up with CitiKiti you will be assigned a Sitter. For both for you and for your cat’s comfort and peace of mind it will be your designated sitter who will take care of our cat from then on. This of course with the exception of sitters own holiday or sickness in which case you will be informed and your alternative sitter will be introduced where at all possible.
Ongoing training - Before their first assignment all cat sitter receives in-house training and many of our sitters already have experience from vet nursing, animal rescue work as well of course as having cats in their own lives. Many sitters also choose to sign up for external certificated courses and training including Cat Behaviour and Cat Health and Welfare.
Family run business - not a search engine - We are a family run business with a large team of genuine cat lovers. As the team works for CitiKiti not as individuals you can rest assured that we are accountable, reliable and we will insure that your cat is taken care of even if your booked carer falls ill during an assignment.
Security Vetted - All CitiKiti sitters are required to obtain a Police Check a copy of which we will be very happy to email to you for your peace of mind.
Home Security - Having a CitiKiti Cat Sitter entering your home on a regular basis, taking in post and changing light and blind positioning will help keep that lived in look.
No Advertising Vehicles - As part of keeping your cat and your home safe we have made the decision NOT to drive advertising vehicles advertising whilst visiting as this would highlight the fact that you are not at home and, although it would of course be of great benefit to our business to widely advertise our services, we believe that the safety of your cats and your home is more important than our self-promotion.
Insured - For your peace of mind all CitiKiti sitters are fully covered by our industry standard insurance.
Larger team better service Due popular demand on the back of our success and support in our local areas CitiKiti has grown over the year and we now have a 20+ strong team of cat lovers. This is a benefit to you as, should your designated sitter not be available for a booking or should he/she fall ill during a booking, we have a great team to support and cover care.
Free Initial Meeting - All clients are required to fill out a detailed form to help us understand all wishes and requirements to offer the best care possible. We also arrange a face to face meeting with your designated cat sitter for you to have a chance to ask any questions you may have and for and your cat to get to know their new friend.
Key Holder Service - We offer to keep hold of your keys in order to make booking your cat care as easy and quick as possible. This way all you have to do is email us to make a booking request and, once confirmed, we are good to go.
Trusted by Pet Professionals - We are well known in the cat care community and among both vets and pet professionals who are happy to recommend and work with us.
Provides care 365 days a year - We provide cat visits every day of the year including weekends, school holidays, bank holidays, Christmas & New Year.
Members of FSB - The Federation of Small Businesses provides us with additional insurance, ongoing support and industry relevant information helping us keep up to date and informed for the benefit of both us and our cat community members.
Supporter of ICatCare - ICatCare is an international cat charity organisation for the promotion of feline health and well-being. CitiKiti wholeheartedly support the fantastic work they do. Their website is also an excellent resource for a world of cat related information READ MORE
Sponsors of a Cat Cabin Cats protection help around 200,000 cats and kittens every year with a network of over 250 volunteer. A Furry World has been a proud sponsor of a cat cabin at Cats Protection for many years MEET THE KITTIES